Re: Mercury Insurance was ordered by Florida regulators

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Posted by Jan on May 28, 2010 at 04:12:32:

In Reply to: Mercury Insurance was ordered by Florida regulators posted by StopTheSurcharge.org on May 27, 2010 at 06:02:13:

: Mercury Insurance was ordered by Florida regulators to pay $2 million to consumers and $1 million to the state for improperly denying legitimate claims and repeatedly flouting the law.

: Mercury is not only in the crosshairs of California regulators. In 2006, Mercury was investigated and punished by the Florida Office of Insurance Regulation "after receiving a steady increase in complaints from Florida Mercury policyholders." As the state regulator's news release explains:

: The examination found a multitude of violations relating to the companies' business practices including the unwarranted termination of policies upon the filing of a claim, failing to pay the full amount on covered claims, failing to deliver policies within 60 days, failing to provide specific reasons for denial of claims, and the use of unappointed agents. However, it was the use of unfiled forms and rates to improperly deny claims that the Office considered to be the most egregious violation.

I have Mercury and they have always been great. Why are you people so angry?

Jan H


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