Subject: Re: Re: Progressive Insurance -- ADVICE PLEASE!!!

Comments:
: : What should I do? I am out of ideas? : : I have had the worst experience! A drunk driver took out my parked car. She had Progressive insurance. Progressive has done a poor job of keeping in communication with me. The day I was told my car would be ready, I finally got in touch with someone only to find out they are going to total it. I didn't hear back from Progressive for 2 weeks, so I put a contract down to buy a car. The auto body shop where Progressive took my crashed car told me they were almost done fixing my car (the car that Progressive told me was totaled). I'm on hold with their main phone switchboard right now trying to find someone to help. Tricia Lempke, Steve Hover, and Steve Koets at Progressive's Madison, WI branch all failed to do their jobs adequately. I wish I knew if my car is being fixed or totaled (the accident happened 4 weeks ago). : : Any advice? : First, collect all your records, then get a good lawyer - you can get a list in any yellow pages like yahoo, bigyellow.com. There are various legal solutions for this - the lawyer will be best able to guide you. : Next complaint to the state department of insurance. : Also change you insurance company.

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