Posted by Agent (68.105.112.49) on November 20, 2002 at 23:16:55:
In Reply to: Farmer's Insurance posted by Marion Robinson on November 17, 2002 at 07:13:36:
Marion:
Sounds like a good time to switch
insurance companies.
Agent
: Dear Sirs,
: I have a complaint I wish to make. I have use this insurance (Farmers) for three
: years now, and I so far have been pleased. Recently, I contacted my
: insurance agent to ask a question, and found him to be quite unprofessional.
: I informed this person that he was rude and he was not being professional with me. I then asked
: for who employ's him, and was given the run around at first, until he
: realized how serious I was. After receiving his managers name and number, I
: called and left a message for the manager. To date that manager has not returned my call
: to see what exactly was my concern.
: My insurance does not run out until 11/30/02.
: Is this the way your insurance agents are suppose to treat their valued
: customers?
: Ms. Robinson
Follow Ups: