Subject: Re: Very poor Service Farmers Insurance Group

Comments:
: Had an accident with a 4 day old car, in another state. : Contacted Hotpoint (Farmers 24 hour customer service line to report accidents and for emergency assistance.)I was denied assistance due to an underwriting problem. : Coverage was verified within 1 hour. No assistance was provided. : I was stranded for 7 hours on curbside with a two year old, no diaper bag or drink. Family had to call another state to provide assistance. Customer of Farmers for 5 years.

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