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Posted by Steve Renson on October 01, 2003 at 23:28:38:

In Reply to: Farmer's Insurance posted by Marion Robinson on November 17, 2002 at 07:13:36:

First of all everyone has a bad day. Second, agents are independent contractors. The agent probably got sick of your stupid questions and annoying calls. The way I see it is he figured your money wasn't worth the problems you cause and the time he spends dealing with you.

: Dear Sirs,

: I have a complaint I wish to make. I have use this insurance (Farmers) for three
: years now, and I so far have been pleased. Recently, I contacted my
: insurance agent to ask a question, and found him to be quite unprofessional.
: I informed this person that he was rude and he was not being professional with me. I then asked
: for who employ's him, and was given the run around at first, until he
: realized how serious I was. After receiving his managers name and number, I
: called and left a message for the manager. To date that manager has not returned my call
: to see what exactly was my concern.

: My insurance does not run out until 11/30/02.

: Is this the way your insurance agents are suppose to treat their valued
: customers?

: Ms. Robinson




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