Subject: Re: Auto Damage Appraiser - Resume

Comments:
: MICHAEL MIRANDA : 3327 Radio Dr. : Bronx, NY 10465 : (718) 829-2978 : mikemiranda@prodigy.net : : SUMMARY : Insurance appraiser and investigator, experienced working outside physical damage appraisals, investigations and negotiation of settlements. Excellent reputation with customers and repair shops as a competent, knowledgeable and helpful professional. : PROFESSIONAL EXPERIENCE : : CHUBB & SON INSURANCE, Chesapeake, VA / New York, NY1987 2003 : Physical Damage Appraiser (1999 2003) : Appraised damages on automobiles. Negotiated agreed prices with repair shops. Conducted scene investigations. : Wrote accurate damage reports. : Detected and reported fraud claims. : Raised the monthly average of turn around time for the department from 2.1 1.0 day. : Kept expenses down by taking on more work. : .Outside Casualty Claims Investigator, White Plains, NY (1992 1999) : Obtained detailed statements from all parties involved in loss. Gathered information such as building codes, contracts, and photographs. Followed up on all information obtained. Negotiated settlements with attorneys and/or injured parties. : Developed accurate investigations. : Managed good customer relations. : Settled claims. : Physical Damage Appraiser, White Plains, NY (1987 1992) : Appraised damages on boats and automobiles. Trained new employees. : Provided accurate appraisals. : Managed good customer relations. : AETNA INSURANCE, Bridgeport, CT1984 1987 : Senior Damage Appraiser : Appraised damages. Reinspected pro shops. : Promoted to senior appraiser within one year. : Managed good customer relations. : MANCUSO AUTO BODY, Mt. Vernon, NY1981 1984 : Office Manager : Negotiated settlements with insurance companies. Appraised damages. : Managed good customer relations. : EDUCATION : Iona College, New Rochelle, NY, 1980 : Westchester Community, Valhalla, NY, 1974 : TECHNICAL TRAINING : I-CAR-Gold, Uniondale, NY : Vale-Tech, Harrisburg, PA : ASE Certified : LICENSES : Physical Damage Appraisers & Casualty license in NY, CT & VT : TECHNICAL SKILLS : Computer Programs: Mitchell Matic, Choice Point

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